SHIPPING & RETURNS
We no longer offer free shipping, shipping rates are calculated on your location and the size/weight of your purchase.
Furniture Items: Ground shipping for Kalon, Nofred, EO, Rafakids or Spot on Square furniture items are dependant on the weight/size of the item and are generated at check-out.
Oeuf furniture prices include FREE shipping within Canada.
Shipping to USA
Items under $100 are shipped at a $29 flat rate fee
Items between $100 - $400 will be charged a $50 flat rate fee.
Items above $400 are charged depending on item size/weight.
US customers are responsible for taxes and duties upon delivery of item(s).
Items needing to be shipped internationally do not qualify for free shipping and will need to be separately quoted dependant on location.
Please email us at firstname.lastname@example.org to obtain an international shipping quote.
Dud to COVID-19 we are no longer taking returns or exchanges unless your product is defective or damaged. It would not be responsible of us to accept an item that’s been in a home and then re-sell it to another customer. Once COVID-19 restrictions are completely lifted we will be able to resume our more robust return policy below.
We hope you love everything you order, but in case you don’t, not to worry.
We will gladly replace defective or missing parts at no additional charge if notified of the problem within 14 days of receipt of the item.
You may return your item(s) within 14 days of receipt for a refund of the purchase price excluding shipping and handling costs. The customer must pay the cost of returned shipping unless the item arrives broken or defective.
If your purchase was made online, you must notify Maude Kids before attempting a return - unsolicited returns will not be accepted. If you need to make a return or exchange, please contact us within 14 days of delivery of your purchase.
Please note: All sale Items are final sale.