Last Updated: May 6, 2025

At Maude Kids Decor, we strive to provide you with a unique customer experience. Making sure you are satisfied with your purchase is our top priority. Reading our Shipping Information will help us make you happy. You may also want to check out our Terms of Service.

Due to recent changes in U.S. regulations, including a shift in the de minimis rule, which allowed imports valued at $800 or less to enter the U.S. from Canada duty-free, and the introduction of very high tariffs based on country of origin, we’ve had to pause shipping to the U.S. effective May 6, 2025. We truly value and appreciate our US customers, and we are taking the time to carefully navigate the evolving trade environment to ensure we can provide the best experience without passing on unreasonable costs to you.

General Shipping Information

*Please note all shipping fees incurred when sending the order out are non-refundable and all returns are done at the customer's expense. Refused shipments and shipments not picked up at shipping depots are considered returns and are subject to return shipping charges.

Shipping charges will populate at checkout, based on the destination and order value of your purchase. Within Canada (excluding the Yukon, Northwest Territories and Nunavut) we offer free shipping on orders of $150 or more, before taxes, and charge a handling fee of $19.99 CAD for orders below $150. For shipments to the Yukon, Northwest Territories and Nunavut, we charge a handling fee of $29.99 CAD on all orders. 

We also offer free local delivery within the Calgary City limits on orders over $50, and free local pick-up in Calgary, Alberta. 

In stock items will typically ship from Calgary, Alberta within 2-3 business days of your initial order transaction. In stock items will have no additional lead time listed in the product description. Please allow up to an additional 10 business days for transit time by the carrier to your shipping address. A tracking number will be provided with your shipping confirmation. Maude Kids Decor is not responsible for carrier-related shipping delays.

Special Order items will ship within the quoted lead time. Special Order items will have a lead time outlined in the product description. Lead times are estimates only, as provided by our suppliers. Please allow up to an additional 10 business days for transit time by the carrier to your shipping address. A tracking number will be provided with your shipping confirmation. Maude Kids Decor is not responsible for manufacturer delays, or carrier-related shipping delays.

Shipping within Canada

We offer FREE tracked shipping within Canada (excluding Yukon, Northwest Territories and Nunavut) for orders of $150 (CAD), or more, before taxes, and taxes are charged based on your provincial tax rate. For orders less than $150, a handling fee of $19.99 will be charged for most Canadian orders, with the exception of orders for the Yukon, Northwest Territories and Nunavut, which will be charged $29.99.

Shipping to the USA

As noted above, shipping to the United States has been paused for the foreseeable future.

Due to recent changes in U.S. regulations, including a shift in the de minimis rule, which allowed imports valued at $800 or less to enter the U.S. from Canada duty-free, and the introduction of very high tariffs based on country of origin, we’ve had to pause shipping to the U.S.

These changes could result in significantly higher costs for our customers — in some cases, additional charges of 35% to 150%, depending on the product's country of origin. We’re taking time to carefully navigate this evolving trade environment to ensure we can provide the best experience without passing on unreasonable costs to you.

US-bound shipments do not include brokerage fees and any duty or customs charges involved in cross-border shipping. Shipments to the US over a certain value may attract the attention of the local Customs office; this is out of our control and all charges accrued from this are the responsibility of the receiver. The buyer is responsible for paying taxes and duties upon delivery of item(s). Refused shipments are considered returns and are subject to return shipping charges to be deducted from any refund made in respect of an order.

Please note that we do NOT ship large furniture items outside of Canada or to the Yukon, Northwest Territories or Nunavut, this includes Oeuf.

Shipping Internationally (Outside Canada and the continental USA)

Items needing to be shipped internationally do not qualify for free shipping and will need to be separately quoted dependent on location. Please email us at hello@maudekids.com to obtain an international shipping quote prior to placing an order as shipping is not included and is extra depending on location. We do not charge sales tax to international purchasers, although they may be liable to import duties on some items. The buyer is responsible for paying import duties to their country.